Reasons for backdating
When we receive your claim online, we will make two printed copies of it.Both copies will then be sent to you by post within seven days.You will need to: Your backdated benefit claim will be treated as being received on the date you first submit it online.However, the benefit rules still require you to sign your claim before we can look at it.Sometimes it may be necessary to write to you for more information, or to ask you to come in for an informal interview.Your application will be looked at within 21 days and you will be sent a letter telling you of our decision.This is something that would stop a person making a claim on time.
You do not have to apply for backdating, but you may have to supply details of your income and capital for the period concerned.It is therefore very important that you contact as soon as you want to claim.Get your claim form or letter to us as soon as possible because it affects the date your benefit claim will start from.In all other cases your entitlement can only be backdated for a maximum of 26 weeks from the date of your backdating request.
In order for an application to be backdated we must be satisfied that: You will need to show continuous good cause for not claiming earlier and we must be satisfied that your circumstances during this time were such that any reasonable person of your age and experience would also have failed to apply for a reduction.
This applies to all backdating requests made on or after 1 April 2016.